Act on specified commercial transactions

Seller Zenza Japan Co.,ltd.
Representative Anthony Diaz, CEO
Location 9-21, Sanjo Hommachi, Nara-shi, Nara, 630-8122, Japan
Phone/FAX 0742-35-8708 / 0120-35-8708 (toll-free)
Sales Price Please refer to each product page.
How to Order Please place an order using this online order form or by FAX 24 hours a day, 365 days a year.
Delivery Time and Shipping System for Goods Goods will be shipped after confirmation of payment (excluding weekends and public holidays).
However, when the payment has been made and the goods are out of stock or cannot be shipped with any reasons, they will be shipped at a later date.
The order will be cancelled if payment is not confirmed within 2 weeks of the order date.
Payment Methods Wire Transfer, Direct Debit from Japan Post Bank Account or Credit Card
Other Expenses Shipping Fee: A flat rate of 750 yen (tax included) for the entire country. If the order exceeds 14,000-yen, shipping is free (domestic delivery only).
Money Transfer Fee: Please be aware that money transfer fees will be covered by the customer.
Defective Goods If the goods are damaged during delivery, contact us right away when you receive them, and we will take immediate action.
Returning of Products Only “resalable” and “usable” unopened products within 30 days from the product receiving date will be accepted for returning.
Please note that administration fee (10% of product price), consumption fee, shipping fee, money transfer fee are covered by the customer.